❓ Frequently Asked Questions (FAQ) – December 16, 2024
1. Is Alicaca Store a trusted platform?
Yes, Alicaca Store is a trusted and reputable platform that provides various professional services in MMORPG games. We uphold professionalism and transparency, and ensure that every customer is fully informed at every stage of the ordering process.
✅ All our services are carried out by experienced gamers without the use of illegal software or bots, so they are 100% in accordance with the official game regulations.
✅ With thousands of successful transactions and positive reviews from the gaming community, we have been trusted by players from various countries.
Your safety and satisfaction are our top priorities.
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2. Why should I choose services from Alicaca Store?
While online games are very fun, many players struggle to stay competitive due to time constraints. Not everyone can complete daily grinds, dungeons, or farm items continuously.
🎯 Alicaca Store is here as a smart solution — we help you achieve your in-game goals quickly, safely, and efficiently, without disrupting your personal life.
Our team consists of professional gamers who understand the game mechanics in depth and are ready to assist you to the maximum.
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3. What services are available at Alicaca Store?
We provide a variety of services specifically for the most popular MMORPG games such as World of Warcraft, New World, Lost Ark, and others:
• 💰 Selling gold or in-game currency
• 🎮 Selling ready-to-use accounts
• ⚔️ Boosting services (PvE and PvP)
• 🎓 Coaching and game strategy training
• 🧩 Services for completing dungeons, raids, or other endgame content
All services are carried out by our team manually, without any risk to your account.
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4. How to order a service?
Easy steps to place an order:
1. Select a Service – Browse our catalog and click the "Order Now" button.
2. Customize Order – Select the service details (server, quantity, service type, etc.) and click "Buy Now".
3. Proceed to Payment – Use available and secure payment methods.
4. Automatic Confirmation – After successful payment, you will receive a confirmation email.
5. Complete Information – Fill in your nickname and other details so we can begin processing your service.
📦 Our process is transparent, and you will be notified at every step until the service is complete.
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5. What payment methods are accepted?
Alicaca Store supports several secure payment methods, including:
• Credit/debit cards (VISA, Mastercard)
• E-wallets (such as DANA, OVO)
• Local bank transfers (BCA, Mandiri, BNI)
• PayPal and cryptocurrency (USDT, BTC)
🔐 All our transactions are protected by an encryption system and are manually monitored by the admin team to prevent errors.
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6. How long does it take to complete an order?
The completion time varies depending on the type and complexity of the service. On average:
• ⏱️ Gold delivery: 5–15 minutes (real-time as long as the admin is online)
• 🛡️ Boosting/leveling: depends on the contract duration
• 📦 Account: sent within minutes after payment is verified
The estimated time is always listed on each product page.
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7. Is there a guarantee or refund policy?
Yes. We provide a warranty period for each service and support refunds according to the policy on the Customer Terms & Conditions page.
If there are obstacles such as delays or service errors, we are ready to provide:
• Re-repair
• Compensation
• Partial/full refunds (depending on the case)
🎯 Customer satisfaction is our responsibility.
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8. Is using Alicaca Store services safe?
Very safe. We:
• Do not use illegal software, cheats, or automated bots
• All services are done manually by humans
• Use VPN and encrypted connections when needed
• Do not save login data after the order is completed
🔒 We maintain the complete confidentiality of your account and identity.
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9. How to contact customer service?
We provide several fast and responsive communication channels:
• 💬 Live Chat Website – Response within seconds
• ✉️ Email – Send to: support@alicacastore.com
• 📱 Telegram – @AlicacaStore
• 🌐 Discord – alicacastore
⏱️ On average we respond within 20 seconds and resolve issues within 5 minutes during operating hours.
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10. Are there any promotions and discounts?
Yes! We regularly provide:
• 🎁 Weekly & monthly promotions
• 💸 Special discounts for new users
• 🎯 Discounts for large orders
• 📩 Exclusive discounts via newsletter
Subscribe to our newsletter during registration to stay up to date with the latest promotions.
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11. Where can I find customer reviews?
You can find customer reviews on:
• Trustpilot (integration in progress)
• Our community Discord group
• Instagram, Telegram, and related gaming forums
📣 We are proud to be part of the gaming community and are always open to feedback for better service.